Safety Protocols

Our full focus is to help our customers to run their businesses.

LEED CertifiedOur customers’ and our employees’ health and well-being as our highest priority. To ensure a safe working environment, we are implementing hygiene measures across all our locations as recommended by local governments and the World Health Organization (WHO).

Personal Space & PPE

Personal space is important to helping prevent the spread of COVID-19. The following will help facilitate distancing guidelines outlined by the CDC.

 

Signage & Protective Shields

In all locations, signage reminders will be placed on floors and walls. Reception Desks will have a clear shield our CSR’s safely continue to support your business.

 

Capacity Protocols

To limit close contact in areas such as Reception, Copy Rooms, and Kitchens, capacity protocols will be enforced.

Personal Protective Equipment (PPE)

PPE guidelines will follow those set forth by the State of New York. At this time, clients and their guests will be required to wear masks in all shared areas and follow CDC guidelines. For guidelines on acceptable masks, please visit this page on the CDC’s website.

Increased Frequency & Scope of Daytime Cleaning / Complimentary Hand Sanitizer Stations

Expect heightened cleaning and hygiene standards that align with guidance from the CDC and State of New York.

In addition to the existing nightly cleaning of all common spaces, we will be adding:

  • Conference rooms: disinfected after every meeting/event
  • Kitchens/Bathrooms/Reception Areas: All chairs, tables, counters, knobs, handles, and equipment will be disinfected frequently
  • Complimentary hand sanitizer stations will be located at reception and/or near elevator banks.
As the guidance and environment are constantly evolving, the policies enclosed are subject to change.

Behavioral Signage

As an office environment with shared common areas, the wellbeing of the entire office depends on every individual doing their part. We are clearly outlining policies in highly visible signage throughout our spaces. Within your private office environment, procedures are at the discretion of each company’s management. For guidance on the obligations of businesses, please review these Business Precautions set forth by the Governor of New York.

General Reception Guidelines

  • Maintain at least 6 feet of space between one another
  • Wear masks in common areas if medically able to.
  • Adhere to the signage found throughout the space
  • To observe the CDC’s social distancing guidelines, guests will be placed immediately into your scheduled conference room or escorted to your office
  • Phone calls in hallways and common areas are not permitted
  • When washing hands is not possible, make use of complimentary hand sanitizer located throughout the space
  • Avoid touching your eyes, nose, and mouth
  • Wash your hands often with soap and water for at least 20 seconds
  • Stay home when you are sick
  • Seek medical attention if you exhibit any early signs and symptoms of COVID-19 including fever, dry cough, or shortness of breath

Kitchen Guidelines

  • Adhere to capacity limitations posted outside each kitchen
  • Wash hands thoroughly before and after using the kitchen
  • Place dishes immediately in dishwasher
  • Use of masks is required in all common areas if medically able

Meeting Room Guidelines

  • Place dishes immediately in dishwasher
  • Use of masks is required in all common areas if medically able

Restroom Guidelines

  • Wash hands thoroughly with soap and water for 20 seconds
  • Masks must be worn in all common areas; gloves recommended

Copy Room Guidelines

  • Only one person is permitted in the Copy Room at a time
  • Masks must be worn in all common areas if medically able
  • Please use the provided hand sanitizer prior and following using copy machine and supplies
As the guidance and environment are constantly evolving, the policies enclosed are subject to change.
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Health is our Highest Priority

Our full focus is to help our customers to run their businesses.

To ensure a safe working environment, we are implementing hygiene measures across all our locations as recommended by local governments and the CDC.

View our Safety Measures